Human-in-the-Loop Email Automation with AI Assistance

Overview

This n8n workflow automates the process of handling incoming emails by integrating AI for summarization and response generation, while incorporating a 'human-in-the-loop' system for approval. It solves the problem of overwhelming inboxes and the need for quick, yet accurate, email responses.

The workflow begins by triggering on new emails received via IMAP using the Email Trigger (IMAP) node. The email content is then converted to Markdown for better processing by AI models. An Email Summarization Chain and an OpenAI node work together to condense the email's content. Following summarization, a Write email node, leveraging an OpenAI Chat Model, drafts a professional reply. The drafted email, along with the original message, is then presented for approval using the Approve Email node. If approved, the Send Email node dispatches the AI-generated response. This provides a balance between automation efficiency and human judgment.