Intelligent Multi-Channel Appointment Booker with AI Voice Personalization
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This powerful n8n workflow automates your entire appointment booking process, from initial request to multi-channel confirmations. It features advanced AI-driven personalization, generating dynamic voice messages for an unparalleled client experience. Streamline your sales and operations with intelligent scheduling, reliable data storage, and comprehensive communication.
About This Workflow
This n8n workflow, aptly named "Appointment Booker," is a sophisticated solution designed to automate and significantly enhance the client appointment booking experience. It leverages cutting-edge AI to craft personalized voice messages via ElevenLabs and OpenAI, ensuring a unique and engaging touchpoint. The system integrates seamlessly with Google Calendar for event creation, Twilio for instant SMS confirmations, and Gmail for comprehensive email notifications to both clients and internal teams. All crucial booking data is robustly stored in a PostgreSQL database. From the initial webhook trigger to intelligent parameter extraction and responding with final confirmation, this workflow provides an end-to-end, intelligent, and multi-channel appointment management system, perfect for businesses aiming for peak efficiency and superior customer engagement.
Key Features
- AI-Powered Personalization: Dynamically generates unique voice messages using OpenAI and ElevenLabs, delivering an exceptional and memorable client experience.
- Multi-Channel Confirmations: Automatically sends booking confirmations and reminders via both email (Gmail) and SMS (Twilio).
- Automated Calendar Management: Seamlessly creates Google Calendar events for all scheduled appointments, ensuring perfect synchronization for clients and staff.
- Robust Data Persistence: Securely stores all appointment details and client information in a PostgreSQL database for reliable record-keeping and easy access.
- Internal Team Notifications: Keeps your sales or operations team instantly informed with tailored email notifications for every new booking.
How To Use
- Configure the Webhook: Set up the initial
Webhooknode to receive appointment request data from your website form, CRM, or external scheduling tool. - Database Connection: Connect the
Postgresnode to your database instance and define the table structure for storing incoming appointment details. - Gmail Credentials: Provide authentication details for the
Send to Cristiano(internal team) andSend to ClientGmail nodes, specifying sender email and recipient logic. - Google Calendar Integration: Authenticate the
Create Calendar Eventnode with your Google Calendar account and map incoming data to define event details. - Twilio Setup: Configure the
Send Confirmation Textnode with your Twilio Account SID and Auth Token to enable reliable SMS messaging. - AI Services (OpenAI & ElevenLabs): Connect your
OpenAI Chat Modelnodes with valid API keys, and configure theElevenLabs Dynamic MessageHTTP request node for text-to-speech generation. - Review & Customize Code Nodes: Adjust the
Parameter Extaction,Voice Message Crafter,AI Agent,Escape, andRenamecode nodes to fit your specific data parsing, AI prompt engineering, and message generation requirements.
Apps Used
Workflow JSON
{
"id": "e1b25483-602c-40bd-a105-77c836e36dd5",
"name": "Intelligent Multi-Channel Appointment Booker with AI Voice Personalization",
"nodes": 20,
"category": "Sales",
"status": "active",
"version": "1.0.0"
}Note: This is a sample preview. The full workflow JSON contains node configurations, credentials placeholders, and execution logic.
Get This Workflow
ID: e1b25483-602c...
About the Author
DevOps_Master_X
Infrastructure Expert
Specializing in CI/CD pipelines, Docker, and Kubernetes automations.
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