Manual Zendesk Ticket Creation
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Quickly create Zendesk tickets with a single click using this n8n workflow. Designed for simplicity, it allows you to instantly generate new support tickets, streamlining your helpdesk operations.
About This Workflow
Elevate your customer support workflow with this straightforward n8n template for manual Zendesk ticket creation. Designed for simplicity and speed, this workflow allows users to instantly generate new support tickets within Zendesk with just a click. Ideal for situations where a quick ticket is needed without elaborate preliminary steps, it ensures that every inquiry or internal note is captured efficiently. By automating the basic ticket creation process, your team can focus more on resolving issues rather than repetitive data entry. Integrate this workflow to maintain a responsive and organized helpdesk, ensuring no critical support request goes unnoticed.
Key Features
- Instant Ticket Creation: Generate new Zendesk tickets with a single manual trigger.
- Streamlined Support: Quickly log customer issues or internal tasks directly into your helpdesk.
- Flexible Configuration: Easily set ticket details like description and additional fields within the Zendesk node.
- Secure Integration: Connects securely to your Zendesk account using API credentials.
How To Use
- Add your Zendesk Credentials: In the 'Zendesk' node, click on 'Credentials' and select 'Create New'. Enter your Zendesk domain (e.g.,
yourcompany.zendesk.com), email, and API token. - Configure Ticket Details: Within the 'Zendesk' node, fill in the 'Description' field for the ticket. You can also add 'Additional Fields' to include more specific information such as requester, subject, or priority.
- Execute the Workflow: Click the 'Execute Workflow' button in the top right or the 'Execute Node' button on the 'On clicking 'execute'' node to manually trigger the creation of a new Zendesk ticket.
- Verify in Zendesk: Log in to your Zendesk instance to confirm the new ticket has been successfully created with the specified details.
Apps Used
Workflow JSON
{
"id": "7cc3e369-9c22-4d24-a732-ecbf358ab6e6",
"name": "Manual Zendesk Ticket Creation",
"nodes": 29,
"category": "Operations",
"status": "active",
"version": "1.0.0"
}Note: This is a sample preview. The full workflow JSON contains node configurations, credentials placeholders, and execution logic.
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ID: 7cc3e369-9c22...
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