Automate Call Data Analysis and Storage with n8n and Airtable
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Streamline your call data management by automatically capturing, analyzing, and storing call details. This workflow leverages n8n to receive call data via a webhook, extract key information, and seamlessly save it to an Airtable database for easy access and reporting.
About This Workflow
This n8n workflow provides an end-to-end solution for processing call data. It begins by setting up a webhook to receive incoming call information. Once received, the workflow meticulously extracts critical details such as Call ID, timestamps, duration, transcript, call summary, user sentiment, phone number, and total cost. These processed data points are then elegantly mapped and saved into a designated Airtable table, offering a structured and accessible repository for all your call-related insights. This automation significantly reduces manual data entry, improves data accuracy, and enables faster decision-making based on comprehensive call analytics.
Key Features
- Real-time Data Capture: Utilizes webhooks to instantly receive call data as it occurs.
- Intelligent Data Extraction: Extracts and structures essential call metrics including duration, cost, and sentiment.
- Automated Storage: Seamlessly pushes processed data into a user-defined Airtable base and table.
- Customizable Data Fields: Allows for easy configuration of which call details to capture and export.
- Simplified Workflow: Reduces manual effort and potential for human error in data handling.
How To Use
- Set up the Webhook Node: Configure the
Webhooknode by defining a unique path (e.g.,poc-retell-analysis) for your webhook endpoint. This is where your call data will be sent. - Define Data Fields: In the
Set fields to exportnode, map the incoming JSON data from the webhook to the desired output fields. Use n8n expressions to dynamically extract information likeCall ID,Start Datetime,End Datetime,Duration in seconds,Transcript,Call Summary,User Sentiment,Phone Number, andTotal Cost in Dollars. - Connect to Airtable: Add the
Save to Airtablenode. Select your Airtablebaseandtablefrom the dropdown menus. Ensure your Airtable base and table are pre-configured with the corresponding column names. - Map Data to Airtable Columns: Within the
Save to Airtablenode, map the output fields from theSet fields to exportnode to the respective columns in your Airtable table using n8n expressions (e.g.,={{ $json['Call ID'] }}). - Activate the Workflow: Save your n8n workflow and activate it. Send test data to your webhook URL to verify that the data is being captured and stored correctly in Airtable.
Apps Used
Workflow JSON
{
"id": "769436f4-5690-40db-bd70-b8eac53c6d6f",
"name": "Automate Call Data Analysis and Storage with n8n and Airtable",
"nodes": 12,
"category": "Operations",
"status": "active",
"version": "1.0.0"
}Note: This is a sample preview. The full workflow JSON contains node configurations, credentials placeholders, and execution logic.
Get This Workflow
ID: 769436f4-5690...
About the Author
Crypto_Watcher
Web3 Developer
Automated trading bots and blockchain monitoring workflows.
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