Noco Kanban Board with AI Prioritization
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Streamline your incident management and task prioritization with this n8n workflow. Leverage AI to automatically categorize issues, determine response and resolution times, and assign tasks, ensuring efficient team allocation and timely resolution.
About This Workflow
This n8n workflow revolutionizes incident management by integrating an AI-powered prioritization system with your NocoDB Kanban board. When an incident is submitted via a form, the workflow fetches predefined incident definitions from NocoDB. It then uses an AI agent (powered by OpenAI) to analyze the incident description and assign a category, estimated response time, resolution time, and a default assignee based on the fetched definitions. The structured output is then automatically inserted into a NocoDB table, creating a prioritized and actionable task on your Kanban board, ready for your team to address. This ensures that critical issues are identified and handled promptly, optimizing your operational efficiency.
Key Features
- AI-Powered Prioritization: Automatically categorizes incidents and assigns priority levels using advanced AI.
- Intelligent Resource Allocation: Determines optimal response and resolution times, and suggests default assignees.
- Seamless NocoDB Integration: Fetches definitions and pushes categorized incidents directly into your NocoDB tables.
- Customizable Incident Forms: Easily capture essential incident details through a user-friendly form.
- Automated Workflow: Reduces manual effort in task management and ensures consistent handling of incidents.
How To Use
- Set up your NocoDB tables: Ensure you have two tables: one for incident definitions (e.g.,
incident_definitions) with columns for 'Title', 'Definition', 'Response time', 'Resolution time', and 'Default assignee', and another for new incidents (e.g.,incidents) to store the AI-processed data. - Configure the 'Incident Form' trigger: Customize the form fields to match your incident reporting needs. Ensure the 'Incident Desired Category' field aligns with potential AI outputs.
- Set up NocoDB credentials: Provide your NocoDB API token for authentication.
- Configure the 'Get incident definitions' node: Ensure it correctly points to your incident definitions table and fetches the necessary fields.
- Configure the 'Assign Category' agent node:
- Text: Update the
{{ $json.data.toJsonString() }}to correctly reference the output of the 'Get incident definitions' node. Modify the task request placeholder{{ $('On schedule or during flow').item.json['Incident Description'] }}to reflect the actual field name from your incident form. - Prompt Type: Set to
defineif you are providing a defined set of categories and instructions. - Has Output Parser: Enable this and ensure the
jsonSchemaExamplein the 'Structure Output Todoist Ready1' node is correctly formatted.
- Text: Update the
- Configure 'OpenAI Chat Model1' node: Connect your OpenAI API credentials and select the desired model (e.g.,
gpt-4o-mini). - Configure 'Structure Output Todoist Ready1' node: Update the
jsonSchemaExampleto accurately reflect the desired JSON output structure for your incident data, matching the fields expected by your NocoDB incident table. - Configure the 'Insert Incident' node: Ensure it points to your NocoDB incidents table and uses 'autoMapInputData' to map the AI-processed output to the correct table columns.
- Connect the nodes: Establish the execution flow from the 'Incident Form' to 'Get incident definitions', 'Aggregate for AI parsing', 'Assign Category', 'OpenAI Chat Model1', 'Structure Output Todoist Ready1', and finally 'Insert Incident'.
Apps Used
Workflow JSON
{
"id": "2cd55038-b86f-49d2-8bc9-b25dec22987d",
"name": "Noco Kanban Board with AI Prioritization",
"nodes": 18,
"category": "Operations",
"status": "active",
"version": "1.0.0"
}Note: This is a sample preview. The full workflow JSON contains node configurations, credentials placeholders, and execution logic.
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ID: 2cd55038-b86f...
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