Automate Your Restaurant Feedback Collection and Team Alerts
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Streamline customer feedback collection for your restaurant with this n8n workflow. Automatically gather responses from a Google Sheet and a custom form, then notify your team via email about new submissions.
About This Workflow
This n8n workflow is designed to efficiently manage customer feedback for your food and restaurant experience. It leverages two primary input methods: a Google Sheet, which acts as a real-time trigger for new feedback entries, and a custom-built n8n form for direct submissions. Once feedback is received through either channel, the workflow includes a brief delay to ensure all data is processed. Following this, an email notification is sent to your team, alerting them to the new feedback and providing a direct link to review it. This automated process ensures timely engagement with customer insights, crucial for improving service and guest satisfaction.
Key Features
- Dual Feedback Collection: Gathers feedback from both Google Sheets and a dedicated n8n form.
- Real-time Notifications: Instantly alerts your team via email upon new feedback submission.
- Customizable Form Styling: Includes pre-set CSS for a modern and branded feedback form experience.
- Automated Workflow: Eliminates manual data entry and email sending, saving valuable time.
How To Use
- Configure Google Sheets Trigger: Connect your Google Sheets account and specify the Sheet name and Document ID where feedback will be logged.
- Set up Form Trigger: Define a unique path for your feedback form (e.g.,
/feedback/list) and customize the form fields and styling as needed. - Implement Wait Node: Adjust the
setTimeoutduration in the 'Wait for All Data (Code)' node if you require a different processing delay. - Configure Email Send Node: Enter your SMTP server details, specify the recipient email address (using
={{ $json.Email }}to dynamically populate from form submissions), and craft your subject line and email body. - Connect Nodes: Ensure the output of the Google Sheets Trigger and Form Trigger nodes feed into the Wait node, and the output of the Wait node feeds into the Email Send node.
Apps Used
Workflow JSON
{
"id": "787a2084-5c56-407f-b1d9-17940b9437f6",
"name": "Automate Your Restaurant Feedback Collection and Team Alerts",
"nodes": 29,
"category": "Operations",
"status": "active",
"version": "1.0.0"
}Note: This is a sample preview. The full workflow JSON contains node configurations, credentials placeholders, and execution logic.
Get This Workflow
ID: 787a2084-5c56...
About the Author
DevOps_Master_X
Infrastructure Expert
Specializing in CI/CD pipelines, Docker, and Kubernetes automations.
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