Smart AI Email Assistant with Human Approval
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Automate your email responses with the power of AI, ensuring every message is professional and on-brand. This workflow drafts replies using advanced AI models, then routes them for human approval before sending, combining speed with critical oversight.
About This Workflow
This n8n workflow revolutionizes email management by intelligently processing incoming messages and generating draft replies using AI. Upon receiving an email via IMAP, the system immediately summarizes its content. An AI agent then crafts a professional response, tailored to the context and your brand's voice. Crucially, the drafted email is forwarded to a designated human for review and approval. Only after explicit human confirmation, classified by an AI text classifier, is the reply automatically sent to the original sender. This ensures efficiency without sacrificing quality or control, making it ideal for high-volume inboxes or critical communications.
Key Features
- Automated Email Monitoring: Triggers instantly upon new email arrivals in your IMAP inbox.
- AI-Powered Summarization: Quickly condenses email content, allowing for rapid comprehension and response generation.
- Intelligent Email Drafting: An AI agent writes professional, concise replies (under 100 words) based on the email's context.
- Human-in-the-Loop Approval: Ensures quality control by requiring explicit human review and approval before any AI-generated response is sent.
- Contextual Knowledge Integration: Ready for integration with a Qdrant vector store to provide AI with your company's knowledge base for highly informed replies.
How To Use
- Configure Email Trigger (IMAP): Provide your IMAP server details and credentials to connect your email inbox.
- Set Up AI Credentials: Ensure your OpenAI API credentials are linked to the
Embeddings OpenAI,OpenAI,Email Summarization Chain,Write email, andText Classifiernodes. - Define Approval Workflow: Update the
Gmailnode to send approval requests to your desired team's email address (e.g.,info@yourcompany.com). - Customize AI Prompts: Adjust the prompts within the
Email Summarization ChainandWrite emailnodes to match your desired tone, conciseness, and brand voice. - Integrate Knowledge Base (Optional): If you wish to leverage a company knowledge base, configure the
Qdrant Vector Storeand connect it to your AI agent for richer, context-aware responses. - Add Approval Logic: Crucially, add an
IFnode after theText Classifierto conditionally execute theSend Emailnode only if the human response is "Approved." - Configure Final Email Sender: Ensure the
Send Emailnode uses correct SMTP credentials and dynamically setstoEmailandfromEmailbased on the original incoming email.
Apps Used
Workflow JSON
{
"id": "47e53572-3d63-4ca9-9cf3-cff228a4dfca",
"name": "Smart AI Email Assistant with Human Approval",
"nodes": 6,
"category": "Operations",
"status": "active",
"version": "1.0.0"
}Note: This is a sample preview. The full workflow JSON contains node configurations, credentials placeholders, and execution logic.
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ID: 47e53572-3d63...
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