Automate Trustpilot Review Analysis with AI
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Streamline your customer feedback process by automatically scraping and analyzing Trustpilot reviews. This workflow leverages AI to extract key review details, assess sentiment, and store the data, giving you actionable insights.
About This Workflow
Gain a competitive edge by deeply understanding your customer's voice. This n8n workflow automates the process of collecting reviews from Trustpilot, extracting structured data from each review using DeepSeek, and then performing sentiment analysis with OpenAI. The workflow is designed to be flexible, allowing you to specify the company to scrape and the number of pages to process. It intelligently extracts author, rating, date, title, text, number of reviews, and user's country. Furthermore, it includes a crucial step to check if reviews have already been processed and saved to Google Drive, preventing duplicates. Finally, it consolidates and limits the output for efficient review and integration.
Key Features
- Automated Trustpilot Scraping: Effortlessly gather reviews from any Trustpilot page.
- AI-Powered Information Extraction: Utilize DeepSeek to precisely extract critical review components (author, rating, date, text, etc.).
- Advanced Sentiment Analysis: Employ OpenAI to determine the sentiment and nuances of customer feedback.
- Duplicate Prevention: Integrates with Google Drive to ensure reviews are processed only once.
- Configurable Scraping: Easily set the company name and the maximum number of pages to scrape.
How To Use
- Set Company and Pages: In the 'Set Parameters' node, update
company_idto the target company's name on Trustpilot andmax_pageto the desired number of pages to scrape. - Configure HTTP Request: Ensure the 'Get reviews' node is correctly set up to fetch data from Trustpilot based on your specified company.
- Define Extraction Rules: In the 'Information Extractor' node, carefully review and adjust the
attributesto match the exact data points you wish to extract from each review. - Set Up AI Models: Connect your OpenAI and DeepSeek API keys in the respective nodes. For DeepSeek, ensure the
base_urlis correctly set tohttps://api.deepseek.com/v1. - Google Drive Integration (Optional): If you intend to store processed reviews, configure the Google Drive node with your credentials and desired save location.
- Test and Refine: Use the 'Test workflow' button to run the automation and review the output. Adjust parameters and extraction rules as needed.
Apps Used
Workflow JSON
{
"id": "9ba869d9-e553-41f1-8dd7-df164c8432bb",
"name": "Automate Trustpilot Review Analysis with AI",
"nodes": 18,
"category": "Operations",
"status": "active",
"version": "1.0.0"
}Note: This is a sample preview. The full workflow JSON contains node configurations, credentials placeholders, and execution logic.
Get This Workflow
ID: 9ba869d9-e553...
About the Author
Crypto_Watcher
Web3 Developer
Automated trading bots and blockchain monitoring workflows.
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