Automate Product Data & Customer Support with WhatsApp and GPT-4
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Streamline your product data collection and customer support with this n8n workflow. Automatically train your product knowledge base and handle customer inquiries using the power of GPT-4 and Google Sheets, all initiated via WhatsApp.
About This Workflow
This powerful n8n workflow revolutionizes how you manage product information and customer interactions. Seamlessly integrate WhatsApp Business Cloud, GPT-4, and Google Sheets to create an intelligent system. It automatically collects and enhances product data when you send a 'train:' command with a product URL. For customer support, it intelligently analyzes incoming WhatsApp messages, fetches relevant product details from your Google Sheet, and uses GPT-4 to generate accurate, helpful responses. This ensures efficient data management and exceptional customer service.
Key Features
- Automated Product Data Ingestion: Train your knowledge base by simply sending a URL via WhatsApp.
- Intelligent Customer Support: AI-powered analysis and response generation for customer inquiries.
- Seamless WhatsApp Integration: Utilize WhatsApp Business Cloud for both training and customer communication.
- Dynamic Data Enrichment: GPT-4 extracts key product details like name, price, and generates FAQs.
- Centralized Data Management: Store and retrieve product information efficiently via Google Sheets.
How To Use
- Set up WhatsApp Business Cloud: Configure your WhatsApp Business Cloud node and ensure your webhook is correctly set up.
- Connect Google Sheets: Authorize your Google Sheets node to access and write data.
- Configure OpenAI API: Provide your OpenAI API keys for GPT-4 to process and generate content.
- Trigger Product Training: Send a WhatsApp message starting with
train:followed by a product URL to the configured number. - Handle Customer Inquiries: Customers can message your WhatsApp number with questions; the workflow will automatically analyze and respond.
- Monitor & Refine: Review the data in your Google Sheet and refine the AI prompts for optimal performance.
Apps Used
Workflow JSON
{
"id": "e2b11460-064d-4bbe-b7e6-9556aa8a2c0f",
"name": "Automate Product Data & Customer Support with WhatsApp and GPT-4",
"nodes": 10,
"category": "Operations",
"status": "active",
"version": "1.0.0"
}Note: This is a sample preview. The full workflow JSON contains node configurations, credentials placeholders, and execution logic.
Get This Workflow
ID: e2b11460-064d...
About the Author
SaaS_Connector
Integration Guru
Connecting CRM, Notion, and Slack to automate your life.
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