WhatsApp Product Catalog & Sales Bot with PostgreSQL Integration
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Automate your product showcasing and sales inquiries directly on WhatsApp with this powerful n8n workflow. This bot dynamically retrieves and displays product information from a PostgreSQL database, enhancing customer engagement and streamlining your sales cycle. Provide instant access to your catalog, anytime, anywhere.
About This Workflow
This n8n workflow empowers businesses to deploy a sophisticated WhatsApp chatbot for product catalog management and sales assistance. It intelligently responds to user queries, leveraging a PostgreSQL database to store and retrieve real-time bot status and comprehensive product details. Users can initiate conversations, browse a list of available products, and delve into specific item descriptions. The bot handles session management, ensuring a seamless and personalized experience. Perfect for e-commerce, retail, or any business looking to provide an interactive, 24/7 product information channel directly through WhatsApp, ultimately boosting conversion rates and customer satisfaction.
Key Features
- WhatsApp Integration: Connects seamlessly with WhatsApp Business API for direct customer interaction.
- Dynamic Product Catalog: Fetches and displays product listings and details directly from your PostgreSQL database.
- Stateful Bot Interaction: Manages user sessions and bot status, providing a personalized and continuous conversation flow.
- Command-Based Navigation: Allows users to interact using simple commands, such as 'list' for catalog or numerical selection for specific product details.
- Scalable Database Backend: Utilizes PostgreSQL for robust and flexible storage of all your product data and bot states.
How To Use
- Configure WhatsApp Trigger: Set up the
WhatsApp Triggernode with your WhatsApp Business API credentials to start receiving messages. - Connect PostgreSQL Database: Update all
Postgresnodes (Get Bot Status,Upsert Bot Status,Get Card products,Get Card product) with your PostgreSQL connection details. Ensure your database contains tables for bot status and product information. - Customize WhatsApp Messages: Modify the
WhatsAppnodes (Starts,Main Menu,List Cards,Card) to tailor the welcome messages, menu options, and how product information is presented to your users. - Define Bot Commands: Adjust the
Commands(Switch) node to recognize specific user inputs (e.g., 'start', 'list', or product numbers) and route the conversation flow accordingly. - Format Product Data: Configure the
SetandSummarizenodes (Union list,Union Number with Question) to correctly format the data retrieved from your database into engaging WhatsApp messages.
Apps Used
Workflow JSON
{
"id": "bd2e6bef-a1a0-4f67-8e72-0424cdc4008d",
"name": "WhatsApp Product Catalog & Sales Bot with PostgreSQL Integration",
"nodes": 9,
"category": "Sales",
"status": "active",
"version": "1.0.0"
}Note: This is a sample preview. The full workflow JSON contains node configurations, credentials placeholders, and execution logic.
Get This Workflow
ID: bd2e6bef-a1a0...
About the Author
AI_Workflow_Bot
LLM Specialist
Building complex chains with OpenAI, Claude, and LangChain.
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