Automated WhatsApp Sales Survey Bot
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Streamline your sales process with this n8n workflow that automates customer surveys via WhatsApp. Gather valuable feedback and identify leads efficiently.
About This Workflow
This n8n workflow empowers businesses to engage customers directly on WhatsApp for collecting sales-related survey data. It leverages WhatsApp triggers to initiate conversations, dynamically presents questions, and securely stores responses in a PostgreSQL database. The bot guides users through a structured questionnaire, ensuring consistent data collection. By automating this crucial step, you can gain deeper insights into customer preferences, identify potential sales opportunities, and improve your sales strategy with real-time feedback.
Key Features
- WhatsApp Integration: Seamlessly trigger surveys and communicate with customers directly through WhatsApp.
- Automated Question Flow: Dynamically presents questions based on customer responses and bot status.
- Data Persistence: Securely stores all survey responses and bot interactions in a PostgreSQL database.
- Conditional Logic: Manages different conversation paths based on survey progress and available questions.
- Scalable Lead Qualification: Efficiently qualifies leads and gathers initial sales intelligence.
How To Use
- Configure WhatsApp Trigger: Set up your WhatsApp node to receive incoming messages.
- Database Integration: Connect your PostgreSQL database to store bot status and survey responses.
- Initialize Bot State: Use the 'Initialization' node to set initial parameters for the bot.
- Define Conversation Flow: Utilize 'Switch' nodes to manage different conversational paths based on incoming messages and bot state.
- Database Queries: Implement 'Postgres' nodes to fetch bot status, questions, and to save answers.
- Conditional Logic: Employ 'If' nodes to dynamically decide the next step based on data retrieved from the database or user input.
- WhatsApp Message Nodes: Use 'WhatsApp' nodes to send questions, menus, and closing messages to the user.
- Set Up Webhooks: Ensure your n8n instance is configured with the correct webhooks for your WhatsApp integration.
Apps Used
Workflow JSON
{
"id": "61cc9610-055d-434a-a2cd-aaf693a61285",
"name": "Automated WhatsApp Sales Survey Bot",
"nodes": 13,
"category": "Sales",
"status": "active",
"version": "1.0.0"
}Note: This is a sample preview. The full workflow JSON contains node configurations, credentials placeholders, and execution logic.
Get This Workflow
ID: 61cc9610-055d...
About the Author
Crypto_Watcher
Web3 Developer
Automated trading bots and blockchain monitoring workflows.
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