Automate WordPress Contact Form Responses with AI-Powered Classification
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Seamlessly capture and intelligently categorize WordPress Contact Form 7 submissions using AI. This workflow automates the classification of inquiries and drafts personalized email responses, saving you time and enhancing customer engagement.
About This Workflow
Streamline your customer communication by automating the handling of WordPress Contact Form 7 submissions. This n8n workflow acts as an intelligent gatekeeper, receiving form data via a webhook, extracting key information, and then leveraging the power of Google Gemini's AI to classify each inquiry. Whether it's a product information request, an order status inquiry, or something else, the AI categorizes it accurately. Subsequently, another AI node crafts a professional and personalized draft email response, ready to be sent. This ensures timely and relevant communication with your leads and customers, boosting efficiency and customer satisfaction.
Key Features
- Real-time Contact Form Capture: Instantly receive and process submissions from your WordPress Contact Form 7.
- AI-Powered Inquiry Classification: Automatically categorize incoming messages into predefined categories like 'Product Info' or 'Order Info' using advanced AI.
- Intelligent Response Generation: AI crafts personalized and professional draft email replies tailored to each specific inquiry.
- Seamless Email Integration: Drafts emails directly within Gmail, ready for review and sending.
- Customizable AI Prompts: Define system prompts to guide the AI's classification and response generation for your specific business needs.
How To Use
- Configure WordPress Webhook: Set up a webhook in your WordPress environment to send Contact Form 7 submissions to the provided n8n webhook URL.
- Map Form Fields: In the 'Set Fields' node, ensure the
first_name,last_name,email,phone, andmessagefields are correctly mapped from the incoming JSON body of the webhook. - Define Classification Categories: In the 'Message Classifier' node, customize the
categoriesarray to include the specific types of inquiries your form receives (e.g., 'Product Info', 'Order Info', 'Support Request'). - Configure Gemini Models: Set up your Google Gemini API credentials and select the desired model names for both classification and email writing in the respective Gemini nodes.
- Customize Email Prompt: Adjust the
systemPromptTemplatein the 'Message Classifier' node to refine how the AI categorizes messages and themessagesparameter in the 'Email writer (Others)' node to tailor the AI's response generation instructions. - Set Up Gmail Draft: Configure your Gmail credentials and ensure the
sendToaddress in the 'Email draft - Other info' node is correctly set to capture the email from the classified message. Adjust thesubjectandmessageparameters to your preferences.
Apps Used
Workflow JSON
{
"id": "276a9b2d-5dc4-4580-b80f-e43740e93fc4",
"name": "Automate WordPress Contact Form Responses with AI-Powered Classification",
"nodes": 9,
"category": "Operations",
"status": "active",
"version": "1.0.0"
}Note: This is a sample preview. The full workflow JSON contains node configurations, credentials placeholders, and execution logic.
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ID: 276a9b2d-5dc4...
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