Automate Zammad User Organization Assignment By Domain
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Streamline your Zammad user management by automatically assigning organizations based on user email domains. This workflow ensures users are correctly grouped without manual intervention, improving support efficiency and data accuracy.
About This Workflow
This n8n workflow automates the process of assigning existing Zammad users to organizations based on their email domain. It intelligently checks for users who have an active account and lack an organization, then examines organizations for domain assignments. When a match is found where an organization has a domain, is shared, active, and its domain matches the user's email domain, the workflow links the user to that organization. This ensures seamless onboarding and proper categorization of your user base, reducing administrative overhead and potential for errors.
Key Features
- Domain-Based Assignment: Automatically assigns users to organizations based on matching email domains.
- Intelligent User Filtering: Identifies active users without an organization.
- Organization Pre-requisite Checks: Verifies organizations are active, shared, and configured for domain assignment.
- Seamless Integration: Leverages n8n's Zammad integration for robust API interaction.
- Reduced Manual Effort: Eliminates the need for manual user-organization linking.
How To Use
- Trigger: The workflow starts with a 'When clicking ‘Test workflow’’ manual trigger.
- Fetch Users: The 'Zammad' node retrieves all users from your Zammad instance.
- Filter Users: The 'User has email and no organization' node filters these users, selecting active users with an email address and no existing organization assignment.
- Extract Domain: For each filtered user, the 'Extract Domain from User E-Mail' node extracts the domain from their email address.
- Fetch Organizations: The 'Zammad1' node retrieves all organizations from Zammad.
- Filter Organizations: The 'Organization has domain and is shared' node filters these organizations, ensuring they are active, shared, have a domain configured, and that the domain matches the user's email domain.
- Merge Data: The 'Merge' node combines the user data (including their extracted domain and user ID) with the matched organization data based on the 'domain' field.
- Update User: Finally, the 'Update User' node uses the merged data to update the user in Zammad, assigning them to the matched organization's ID.
Apps Used
Workflow JSON
{
"id": "771988bd-d346-4d07-b846-ee4d89001b39",
"name": "Automate Zammad User Organization Assignment By Domain",
"nodes": 26,
"category": "Operations",
"status": "active",
"version": "1.0.0"
}Note: This is a sample preview. The full workflow JSON contains node configurations, credentials placeholders, and execution logic.
Get This Workflow
ID: 771988bd-d346...
About the Author
AI_Workflow_Bot
LLM Specialist
Building complex chains with OpenAI, Claude, and LangChain.
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